Terms of Service

Last updated: 12 June 2026

These Terms of Service govern your access to and use of the GoldMetrics platform.

This is a placeholder document. Before public launch, this page must be reviewed and finalised by qualified legal counsel for the jurisdiction of operation (UAE).

1. Acceptance of terms

By creating an account or otherwise using GoldMetrics, you agree to be bound by these Terms. If you do not agree, you must not use the platform.

2. Service

GoldMetrics is a software-as-a-service platform for UAE gold trading companies. The platform is provided on an "as is" and "as available" basis. We may modify, suspend, or discontinue features at any time.

3. Accounts and security

You are responsible for safeguarding your credentials and for any activity under your account. Notify support immediately of any suspected unauthorised use.

4. Subscriptions and billing

Paid subscriptions are billed monthly or yearly in AED. A 30-day free trial is offered to new companies. Subscriptions renew automatically unless cancelled. Pricing is published on the GoldMetrics pricing page.

5. Acceptable use

You must not misuse the platform, attempt to access another tenant's data, or use the platform for any illegal activity. We may suspend accounts that breach these terms.

6. Data and privacy

Use of personal data is governed by our Privacy Policy.

7. Limitation of liability

To the maximum extent permitted by law, GoldMetrics is not liable for indirect, incidental, or consequential damages arising from your use of the platform. Aggregate liability is limited to fees paid in the prior twelve months.

8. Governing law

These Terms are governed by the laws of the United Arab Emirates.

9. Changes

We may update these Terms from time to time. Material changes will be notified by email or in-product notice.

Questions? Email support@goldmetrics.ae.