Privacy Policy

Last updated: 12 June 2026

This policy explains what personal data GoldMetrics collects, how it is used, and your rights.

This is a placeholder document. Before public launch, this page must be reviewed and finalised by qualified legal counsel for the jurisdiction of operation (UAE).

1. Data we collect

Account information you provide (name, email, company), data you enter into the platform (transactions, positions, clients), and technical data (IP, device, browser) collected automatically.

2. How we use data

To provide the service, authenticate users, process payments, send service emails, support customers, and comply with legal obligations.

3. Multi-tenant isolation

Each company's data is isolated by row-level security. Other companies cannot read or modify your records. Internal staff may access data only when required for support, with logging.

4. Sub-processors

We use service providers for hosting, database, email, and payments. They process data on our instructions under written contracts.

5. Retention

Account data is retained while your subscription is active and for a reasonable period after cancellation to handle disputes and legal requirements.

6. Your rights

You may request access, correction, export, or deletion of your personal data by contacting our support team.

7. Security

We use HTTPS in transit, encryption at rest, role-based access control, and audit logging. No platform is completely secure; we cannot guarantee absolute security.

8. Contact

Privacy questions: contact our support team.

Questions? Email support@goldmetrics.ae.